Key people: 
Peter Stephens Managing director
David Whittaker Sales director
Tony Griffiths Commercial director
Darren Hegney General manager corporate
Paula Andrews Corporate relations manager

Main industry sectors: All sectors, SMEs

Other services: Leisure travel, conference and incentive travel

Type of company: Privately owned

Transactions handled online: 0%

Transactions: Air 56% | Hotel 26% | Rail 5% | Car 7% | MICE 4% | Other 2%

Geographical breakdown of transactions: UK/Ireland 22% | Short-haul 55% | Long-haul 45%

Top destinations:
Short-haul United Kingdom, Germany, Spain, France. Switzerland, Italy
Long-haul USA, Far East, Africa, Middle East, Australia

Office locations: London Bridge, Croydon, Sale, East Malling

Association and network membership: ITM

UK full-time equivalent staff: 130
Average length of service: 15 years
Average industry experience: 20 years

GDS: Amadeus

Other technology: Rail self-booking platform (Trainline), data, reporting and analysis (Travelogix)

NDC content: NDC-X (Amadeus), direct connect with British Airways, Paxport

Biggest innovations in 2020: Development of Covid-19 information hub including UK Government travel advice, individual country Covid-19 requirements, recommended test providers, airline, hotel and car hire health and safety information, 24/7 emergency team, travel alerts and updates for travel bookers and travellers and support for changes, amendments and cancellations