1. Call Me Ishmael Travel

27. Eton Travel Group

104-105 High Street, Eton, Berkshire, SL4 6AF


Key people:
James O'Donnell Commercial manager
Ken Thompson Managing director
Chris Klinker Groups director
Martin Boone Specialist sales director
Claire Lucas Corporate travel manager

Main industry sectors: Pharmaceutical, IT, finance, retail, manufacturing, legal, consulting, music & entertainment

Other services: Groups, conference and incentive, meetings & events, tour operations and retail leisure

Type of company: Privately owned

Transactions handled online: 40%

Air 59% | Hotel 20% | Rail 10% | Car 1% | MICE 5% | Other 5%

Geographical breakdown of transactions:
UK/Ireland 5% | Short-haul 75% | Long-haul 20%

Top destinations:
Dusseldorf, Frankfurt, Geneva, Amsterdam, Paris
Long-haul Tokyo, New York, San Francisco, Dubai, Los Angeles

Office locations: Eton and Wokingham, Cork

Association and network membership: Advantage Travel Partnership, The BTA, WIN Travel Network, American Express TPN

UK full-time equivalent staff: 80
Average length of service: 14 years
Average industry experience: 20 years

GDS: Sabre

Online booking tools: GetThere, SAP Concur

Expense management tools: SAP Concur

Other technology: Datasense management information

NDC content: Yes via GDS and SAP Concur

Biggest innovations in 2020: Complete opening of European office in Cork

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

You've seen the rankings, now learn more about the overall state of the market