1. Call Me Ishmael Travel

26. Clyde Travel Management

Seaforth House, Seaforth Road North, Glasgow, G52 4JQ


Key people: 
Paul Cronje Managing director
Melanie Quinn Head of sales & customer relations
Cameron Bengert Head of operations
Richard Nicol Head of business support & supplier relations

Main industry sectors: Marine, offshore, renewables, engineering and finance

Type of company: Privately owned

Transactions handled online: 2.5%

Transactions: Air 80% | Hotel 16% | Rail 3% | Car 1% | MICE 0% | Other 0%

Geographical breakdown of transactions: UK/Ireland 20% | Short-haul 48% | Long-haul 32%

Top destinations:
Aberdeen, Edinburgh, Gdansk, London, Manchester
Manila, Doha, Mumbai, Delhi, Singapore

Office locations: Glasgow, Aberdeen, Gothenburg, Mumbai, Houston

Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, WIN Travel Network

UK full-time equivalent staff: 70
Average length of service: 8.6 years
Average industry experience: 15 years

GDS: Amadeus, Galileo

Online booking tools: Atriis, Cytric, SAP Concur

Other technology: World Aware duty of care portal, Travelogix management Information system

NDC content: Clyde are IATA level 3 certified and offer customers NDC content from major carriers via proprietary booking technology

Biggest innovations in 2020: Achieved IATA Level 3 accreditation for NDC for its proprietary booking technology which several clients are trialling currently. Introduced new ‘COVID Confidence’ processes to support customers and colleagues in aggregating all the information now required to travel, like PCR tests and quarantine restrictions as well as the rapidly changing border restrictions, continuing to monitor itineraries for regulatory changes up to departure.

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