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1. Call Me Ishmael Travel


Key people:
Claudio Passuti President
Riccardo Zanotto Managing director
Andrea Cocchi Finance director
Roberto Ciacci Marketing & IT director
Silvia Cimoli Global sales director
Maddalena Campagnoli Meetings & events director
Massimiliano Busi Head of technology
Main industry sectors: Insurance, fashion, luxury sports cars, construction and engineering, retail, manufacturing, consulting, packaging, SMEs
Other services: Consultancy, VIP services, 24/7 emergency travel assistance, visa service, travel insurance, MICE, collaboration with travel risk management companies, advisory and project management service, carbon reporting and offsetting
Transactions handled online: 20%
Air 70% | Hotel 20% | Rail 3% | Car 2% | MICE 4% | Other 1%
Office locations: Bologna, Milan, Parma, Udine
Association and network membership: Radius Travel
Full-time equivalent employees: 94
Average length of service: 10 years
Average industry experience 17 years
GDS: Sabre
Online booking tools: SAP Concur, BTExpert Click&Go
Expense management tools: SAP Concur, Zucchetti and other local tools
Other technology: Sabre, mobile app (Trip Case), Travel Tool (proprietary), Traveler Profile Suite, rail (Trenitalia), reporting tool (proprietary)
NDC content: Yes
Biggest innovations in 2020: Released self-booking tool BTE Click&Go, BTE Business Intelligence and BTE profile tool.

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry









