1. Call Me Ishmael Travel


bt expert

Via Martin Luther King 38/2, 40132 Bologna, Italy


Key people: 
Claudio Passuti President
Riccardo Zanotto Managing director
Andrea Cocchi Finance director
Roberto Ciacci Marketing & IT director
Silvia Cimoli Global sales director
Maddalena Campagnoli Meetings & events director
Massimiliano Busi Head of technology

Main industry sectors: Insurance, fashion, luxury sports cars, construction and engineering, retail, manufacturing, consulting, packaging, SMEs

Other services: Consultancy, VIP services, 24/7 emergency travel assistance, visa service, travel insurance, MICE, collaboration with travel risk management companies, advisory and project management service, carbon reporting and offsetting

Transactions handled online: 20%
Air 70% | Hotel 20% | Rail 3% | Car 2% | MICE 4% | Other 1%

Office locations: Bologna, Milan, Parma, Udine

Association and network membership: Radius Travel

Full-time equivalent employees: 94

Average length of service: 10 years

Average industry experience 17 years

GDS: Sabre

Online booking tools: SAP Concur, BTExpert Click&Go

Expense management tools: SAP Concur, Zucchetti and other local tools

Other technology: Sabre, mobile app (Trip Case), Travel Tool (proprietary), Traveler Profile Suite, rail (Trenitalia), reporting tool (proprietary)

NDC content: Yes

Biggest innovations in 2020: Released self-booking tool BTE Click&Go, BTE Business Intelligence and BTE profile tool.

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