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1. Call Me Ishmael Travel


BTExpert

bt expert

Via Martin Luther King 38/2, 40132 Bologna, Italy

btexpert.it

Key people: 
Claudio Passuti President
Riccardo Zanotto Managing director
Andrea Cocchi Finance director
Roberto Ciacci Marketing & IT director
Silvia Cimoli Global sales director
Maddalena Campagnoli Meetings & events director
Massimiliano Busi Head of technology

Main industry sectors: Insurance, fashion, luxury sports cars, construction and engineering, retail, manufacturing, consulting, packaging, SMEs

Other services: Consultancy, VIP services, 24/7 emergency travel assistance, visa service, travel insurance, MICE, collaboration with travel risk management companies, advisory and project management service, carbon reporting and offsetting

Transactions handled online: 20%
Air 70% | Hotel 20% | Rail 3% | Car 2% | MICE 4% | Other 1%

Office locations: Bologna, Milan, Parma, Udine

Association and network membership: Radius Travel

Full-time equivalent employees: 94

Average length of service: 10 years

Average industry experience 17 years

GDS: Sabre

Online booking tools: SAP Concur, BTExpert Click&Go

Expense management tools: SAP Concur, Zucchetti and other local tools

Other technology: Sabre, mobile app (Trip Case), Travel Tool (proprietary), Traveler Profile Suite, rail (Trenitalia), reporting tool (proprietary)

NDC content: Yes

Biggest innovations in 2020: Released self-booking tool BTE Click&Go, BTE Business Intelligence and BTE profile tool.

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

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