1. Call Me Ishmael Travel


1. Radius Travel

11810 Grand Park Avenue, #500 North Bethesda, MD US 20852, USA

radiustravel.com

Key people: 
Nicole Wilcock Vice president
Henrietta Balint Executive director, global meetings & events
Sara Dajani Senior director, corporate legal & administration
Chris Giordano Executive director, information technology
Rafael Gonzalez Executive director, global agency management
Alison Hart Senior director, global supplier relations
Emmie Mees Senior director, global sales, EMEA/APAC
Alexa Perry Director, marketing

Network sales: US$35 billion (2019)

Network members: More than 80 independent travel and meetings specialist agencies worldwide, servicing more than 200 markets. Members include Clarity, DERPART Travel Service, Gray Dawes Group, Nautalia Viajes and Selectour Affaires

Technology offering to members: Radius Travel members offer a combination of in-house and third-party tools. The in-house tech stack includes Radius PTA pre-trip authorization, Radius Secure travel risk and duty of care tool, and proprietary Radius IQ data warehouse. Delay and cancellation compensation tool, mid and back office systems, profile management tool.

Hotel programme: Radius Global Partnership Program offers best available rates in chains and boutique hotels with some offering an additional 5 to 10 per cent discount. Guaranteed last room availability and travellers can still earn loyalty points. The programme represents US$2.4 billion in revenue and more than 14 million room nights.

Consortia benefits: Radius global account managers (GAMs) monitor client programmes for savings opportunities and service issues, consolidating data, and feedback from each country. At the local level, local account managers work closely with GAMs during the implementation process and are responsible for adherence to service requirements. Full-service global event management company operating in over 130 countries, including virtual solutions, creative design and incentive programmes

Biggest innovations in 2020: Radius added six new agencies to its network in May 2020, including Latvia Tours in the Baltic states and VR Travel of Denmark.

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

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