1. Call Me Ishmael Travel

14. Key Travel

9th Floor, St James Building, 61-95 Oxford Street, Manchester, M1 6EJ


Key people: 
Saad Hammad Chief executive officer
Simon Conoley Group finance director
Dan Morris Group IT director
Damian Fairbrother Jones Global operations director
Catherine Waterman Executive assistant

Main industry sectors: Academic, charity, humanitarian, faith

Other services: Specialist travel including group travel, meetings & events

Type of company: Privately owned

Transactions handled online: 71%

Transactions: Air 37% | Hotel 21% | Other 2%

Geographical breakdown of transactions: UK/Ireland 55% | Short-haul 66% | Long-haul 34%

Top destinations:
United Kingdom, Germany, France, Netherlands, Italy
United States, Kenya, South Africa, India, Canada

Office locations: Manchester, USA, Canada, Netherlands, Italy, Kenya

Association and network membership: Advantage Travel Partnership, The BTA

UK full-time equivalent staff: 125
Average length of service: 8 years
Average industry experience: 12 years

GDS: Amadeus

Online booking tools: Proprietary OBT

Expense management tools: Rydoo

Other technology: Salesforce.com CRM, Vonage telephony, Verint/Monet resource planning, Amadeus Selling Platform Classic

NDC content: Direct connects and aggregators

Biggest innovations in 2020: Student Travel Portal provides entry into a new market for Key Travel

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

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