1. Call Me Ishmael Travel



Innovators 2a, Sint Jansweg 15, 5928 RC Venlo


Key people: 
Tom Roefs Chief executive officer, Munckhof
Birgit Puntman Manager, business travel
Paul Timmermans Commercial director
Mascha Boelens Result manager
Bas de Smit Result and conversation manager

Main industry sectors: Engineering, energy, yachts, electronics, chemicals, agriculture, furniture, public sector

Other services: 24-hour service, travel risk management, group travel, MICE, event management, business taxis, marine travel, trade missions

Type of company: Part of Munckhof Group, a private limited company

Office locations: Delfzijl, Deventer, Helmond, Schiedam, Schiphol, Veenendaal, Venlo

Association and network membership: Strategic alliance with Reed & Mackay

Full-time equivalent staff: 2,000 (group)

GDS: Amadeus

Online booking tools: i:Mo Free travel booking portal

Expense management tools: I:Mo

Other technology: Mobile companion app

NDC content: Via Amadeus NDC-X programme

Biggest innovations in 2020: Implementation of new TravelSpirit CRM and booking system

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

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