Key people: 
Abby Penston Chief executive officer
Dani Ives Partnership project manager
Hazel Dawson Commercial manager

Network size: £1.2 billion (2019)

Network members: 60 travel management companies including Click Travel, Clyde Travel Management and Norad Travel

Technology offering to members: Focus FareFinder lowest fare tool, PinPoint duty of care tool, Pop Up Box credit card reconciliation. Work closely with Travelogix on their Farecast commercial deal planning and tracking solution. Tech support desk to support products including preferred online booking tool.

Air programme: Focus' own fare programme

Hotel programme: WIN Hotel Programme

Consortia benefits: All Focus TMC partners are automatically members of the BTA. Focus is a member of the Federation of Small Businesses. Consultancy services such as HR, accountancy, legal frameworks, social media, marketing, PR support. Partnering with business coaches to ensure Focus TMC partners are ready for when business returns. In 2020, ran a series of fares training workshops around how to use different fares types. Extranet with information on key air, car, hotel, rail and technology suppliers. Focus is a not-for-profit organisation, so everything earned through commercials deals or other agreements is paid back to the TMC.

Biggest innovations of 2020: In-house duty of care solution PinPoint launched in summer 2020 which includes FCo and Covid-risk data and allows users to look at travel policies and alert them to breaches, such as too many directors on one flight. It also has the ability to send messages via SMS and email to all travellers in one location.