Key people: 
John Snyder President and CEO, BCD Travel and CEO, BCD Group
Cees Batenburg Global chief financial officer
Mike Janssen Global chief operating officer & commercial officer
Mike Walley President, Europe
Lisa McKenzie Senior vice president, global sales
Tony McGetrick VP & director of sales & marketing, UK & Ireland

Main industry sectors: Finance, film and TV, entertainment, professional services, advertising, media, pharmaceutical, FMCG, energy, marine, defence, technology, consulting, sports, SMEs.

Other services: Conference and incentive travel, meetings management, events. Advito consulting, advisory and project management service, expense management, virtual payment automation, end-to-end solutions, travel risk management, and carbon-emissions tracking and reporting.

Type of company: Privately owned

Office locations: City of London, Pinewood Studios, Liverpool. Manchester, Utrecht, Paris, Lille, Frankfurt, Munich, Berlin, Bremen, Düsseldorf, Essen, Stuttgart, Antwerp, Copenhagen, Dublin, Stockholm, Milan, Florence, Turin, Zurich. In 109 countries, with ownership across all major markets.

Association and network membership: The BTA

GDS: Sabre, Travelport and Amadeus

Online booking tools: Comprehensive range of carefully vetted third party online booking tools including SAP Concur, and proprietary TripSource platform

Expense management tools: End to end expense management through relationship with SAP Concur

Other technology: TripSource trip management platform provides detailed itineraries, pre-trip notifications and flight updates and the best booking options. DecisionSource reporting and analytics, traveller security capabilities, SolutionSource marketplace featuring approved leading-edge technology providers, airfare and hotel price assurance tools, billback and cardless payment solutions (Conferma).

NDC content: NDC aggregator programme with Lufthansa, GDS NDC programmes, NDC content in online booking tools and TripSource

Biggest innovations in 2020: Launch of Informed Traveler global initiative to help travellers, travel managers and agents make smart decisions amid a landscape of constantly changing rules, laws and procedures. Agreement with SAP Concur to expand integration between BCD’s proprietary hotel platform Stay and the Custom Hotel Sourcing functionality