White Papers

In its fourth year, the Innovate Conference for the Advancement of Business Travel offered business travel executives the opportunity to articulate priorities and recommendations about four major challenges facing corporate travel buyers and suppliers:

• Evolving the Role of the Travel Management Company

• Defining & Enforcing Lowest Logical Policies

• Building a Better Hotel Procurement Process

• Taking On Total Cost of Ownership

The BTN Group worked first with its advisory board and then with a dedicated steering committee to identify the focus topics for 2017. BTN Group editors recruited leading travel buyers to form task force groups to identify specific concerns and posit new ideas for moving the practice, tools and objectives of business travel management into the future. Think tank sessions held during the BTN Group Innovate 2017 Conference validated concerns and fleshed out innovation concepts. These white papers consolidate the information and ideas shared during those sessions. They are meant as a starting point for exploring innovation for your travel program in the face of business challenges and industry evolution.