NEW
HORIZONS

The way we source and manage business travel has changed irrevocably in the space of two years, with sustainability, traveller wellbeing and trip value now chief among our evolving concerns. They were moving their way up buyers' priorities anyway, but the Covid-19 pandemic has sent them right to the top. Proposed trips are being increasingly scrutinised and more questions are asked about their purpose and their impact on the traveller and on the environment. And then there's the small matter of securing negotiated corporate rates with preferred suppliers at a time when few organisations have any meaningful data fresher than 2019 activity. Indeed, few even have a real grasp of anticipated business travel volumes in 2022, let alone further ahead. This report will equip travel managers and procurement teams with the insight and advice they need to prepare for working with travel partners in a very different landscape, from securing airline deals in the absence of recent data and the continuous sourcing approach to accommodation, to selecting a TMC and negotiating with car rental providers in what are currently very challenging circumstances. New horizons have arrived and we're here to help you navigate them.