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  • NEWS & FEATURES
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  • CONVERSATIONS
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  • IN DEPTH
    • Global Insights: India in motion
    • A class of its own
    • Cracking the data puzzle
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    • Artificial Intelligence
  • DATA & INSIGHTS
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  • EVENTS
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    • Podcasts
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    • Business Travel Buyer's Handbook
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    • Taking On Travel Risk Management
    • The Distribution Issue
    • Data Sources: The Reference Guide
Business Travel News
  • NEWS & FEATURES
    • Accommodation
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    SubscribeBTN Europe NewsletterBTN Europe Magazine
  • CONVERSATIONS
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    Tristan Smith EgenciaESG goals must be at heart of 2021 travel programmes
    David McNeill Enterprise NationalBusiness travel hasn’t stopped – it’s just gone ‘grey'
    Paul Tilstone Festive Road2021: the advent of ‘purposeful travel’?
  • IN DEPTH
    • Global Insights: India in motion
    • A class of its own
    • Cracking the data puzzle
    • Culture club: How to engage global stakeholders
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    • Artificial Intelligence

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    Reading the cardsReading the cards

    BTN Europe presents an overview of business travel and MICE predictions for this year

  • EVENTS
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    Business Travel Show Europe Kick Off

    Virtual, 25 February 2021

    Business Travel Show Europe

    ExCeL London - 22-23 June 2021

  • RESOURCES
    • Leading 50 TMCs
    • Corporate cards & payments 2020
    • Podcasts
    • Recent Issues
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Taking On Travel Risk Management
    • The Distribution Issue
    • Data Sources: The Reference Guide

Webinar: How well do you know your travel programme?
Webinar: How well do you know your travel programme?

2/12/2020

We are here to optimise your travel program with you - Watch on demand! Our Consulting Experts worked... KEEP READING

Webinar: Redefining Care for the Modern Business Traveller
Webinar: Redefining Care for the Modern Business Traveller

1/23/2020

Redefining Care: Caring for what travellers care about, Caring for the travellers themselves and... KEEP READING

Webinar: The future of business travel and the role of technology
Webinar: The future of business travel and the role of technology

10/11/2019

Hear from UK country manager for TravelPerk, Richard Viner, on the future of business travel and the... KEEP READING

Webinar: Understanding Your Attendees: The Key To Event Success
Webinar: Understanding Your Attendees: The Key To Event Success

10/10/2019

Hear from Meetings & Events expert Tracey Boreham on how to better understand your event attendees.... KEEP READING

Webinar: Sustainability and The Environment
Webinar: Sustainability and The EnvironmentBy IQ PLAYER

6/3/2019

Join our panel of thought leaders to hear them discuss what the industry is doing for sustainability... KEEP READING

Serviced apartments 2019 webinar
Serviced apartments 2019 webinar

4/26/2019

Over half of corporates now have serviced apartments in their accommodation programmes. Whether you... KEEP READING

Are you ready for the TMC as a platform model? webinar
Are you ready for the TMC as a platform model? webinar

3/15/2019

The current TMC phase is giving way to a new, fourth phase: the business travel platform... KEEP READING

Tech that will transform business travel webinar
Tech that will transform business travel webinar

2/8/2019

Technologies that will help travel buyers with their programmes in 2019... KEEP READING

Business travel resolutions webinar
Business travel resolutions webinar

1/25/2019

Consultants and TMC professionals give their advice for the year ahead... KEEP READING

Webinar: Keeping all happy on the travel spend companies don't know they have
Webinar: Keeping all happy on the travel spend companies don't know they have

11/23/2018

When travellers like the experience of apps like Uber buyers must balance needs to not lose control... KEEP READING

NDC: Where now? webinar
NDC: Where now? webinar

11/2/2018

Three specialists answer some of the burning questions around the new standard... KEEP READING

Improving programme performance using tech and data webinar
Improving programme performance using tech and data webinar

9/21/2018

Set a strategy to meet corporate objectives while improving the traveller experience... KEEP READING

Nudging your travellers to do the right thing for your business and them webinar
Nudging your travellers to do the right thing for your business and them webinar

9/6/2018

Direct Line's travel buyer takes the first steps in nudging traveller decisions... KEEP READING

Integrating duty of care into your travel programme webinar
Integrating duty of care into your travel programme webinar

7/20/2018

How can integration be seamless and communicated effectively?... KEEP READING

Is it time to change your accommodation sourcing strategy? webinar
Is it time to change your accommodation sourcing strategy? webinar

6/22/2018

Our panel answer questions from buyers and BTiQ on RFPs, rate display, direct campaigns and more... KEEP READING

Finding the right tools to crunch your business travel data webinar
Finding the right tools to crunch your business travel data webinar

5/23/2018

Hear three experts describe their perfect dashboard, predictive analytics and more... KEEP READING

The evolution of TMCs webinar
The evolution of TMCs webinar

4/20/2018

Listen to Adam Knights, Louise Kilgannon and Trevor Elswood discuss the latest challenges... KEEP READING

BT Show 2018: Connected supplier technology
BT Show 2018: Connected supplier technology

3/14/2018

A panel across TMC, hotel, car rental and GDS debate what is good for travellers and buyers... KEEP READING

BT Show 2018: Why it's time to audit and re-book airfares and hotel rates
BT Show 2018: Why it's time to audit and re-book airfares and hotel rates

3/13/2018

A panel debates whether travel managers are getting a good price and new tools available... KEEP READING

BT Show 2018: Forecasting Forum: travel price and risk outlook
BT Show 2018: Forecasting Forum: travel price and risk outlook

3/13/2018

Experts discuss what is to be expected for the next 12 months... KEEP READING

BT Show 2018: Engage your travellers to choose smarter behaviour
BT Show 2018: Engage your travellers to choose smarter behaviour

3/13/2018

A panel discussion into tactics to help with policy compliance or decision making... KEEP READING

BT Show 2018: Policy — why it's time for a complete re-think
BT Show 2018: Policy — why it's time for a complete re-think

3/13/2018

Buyers, a TMC and HR specialists discuss where policies can go... KEEP READING

BT Show 2018: Get paid to fly: is it time to incentivise travellers?
BT Show 2018: Get paid to fly: is it time to incentivise travellers?

3/13/2018

Listen to a debate about this new trend in business travel... KEEP READING

BT Show 2018: Are we paying the right amount for TMCs and the right model?
BT Show 2018: Are we paying the right amount for TMCs and the right model?

3/13/2018

Buyers and TMCs share their experiences and what is happening in the market... KEEP READING

BT Show 2018: The NDC revolution begins
BT Show 2018: The NDC revolution begins

3/13/2018

Several stakeholders took to the Business Travel Show stage... KEEP READING

The psychology of persuasion webinar
The psychology of persuasion webinar

3/9/2018

BTS keynote and best-selling author Steve Martin unveils six principles of persuasion... KEEP READING

Getting the hotel content you need webinar
Getting the hotel content you need webinar

2/9/2018

An OTA, TMC and serviced apartment provider share how to balance choice with corporate objectives... KEEP READING

Duty of care: how far should employers go? webinar
Duty of care: how far should employers go? webinar

1/26/2018

Duty of care is still high priority but how are employers able to ensure the ultimate insights when... KEEP READING

PSD2: How will new payment law affect travel buyers? webinar
PSD2: How will new payment law affect travel buyers? webinar

1/10/2018

Listen to our webinar for information on how the new rules may change the marketplace... KEEP READING

Making pre-trip approval work webinar
Making pre-trip approval work webinar

11/20/2017

There are a lot of factors to consider before implementing pre-trip approval. Our panel discuss best... KEEP READING

What do travel managers need to know about GDPR? webinar
What do travel managers need to know about GDPR? webinar

10/6/2017

Get to grips with what the new regulation means for travel in this insightful webinar... KEEP READING

Using big data to power your travel programme webinar
Using big data to power your travel programme webinar

9/1/2017

Is data management a cost or investment? Our panel say it's all in the planning... KEEP READING

Looking ahead to the 2018 hotel RFP season webinar
Looking ahead to the 2018 hotel RFP season webinar

7/26/2017

Plan for next year's negotiation period with practical advice from hotel Experts... KEEP READING

Intelligent airfare management webinar
Intelligent airfare management webinar

7/10/2017

Tools like Yapta, MyFareBox and Amex GBT's Air Re-Shop Expert change the airline pricing game... KEEP READING

Communicating with your travellers webinar
Communicating with your travellers webinar

6/9/2017

UBS's Anne Barlow and consultant Ole Mortensen discuss communication channels and answer buyer... KEEP READING

GDS, NDC and direct connects: what does it mean for travel buyers? webinar
GDS, NDC and direct connects: what does it mean for travel buyers? webinar

4/28/2017

What NDC is, how it will help personalise travel and what buyers should be doing... KEEP READING

What should your business travel team look like? webinar
What should your business travel team look like? webinar

3/31/2017

Catch up to hear experts discuss regional travel managers, outsourcing and team formation... KEEP READING

Hotel pricing 2017 webinar
Hotel pricing 2017 webinar

3/6/2017

Catch up on STR data and thoughts from hotel and travel management experts... KEEP READING

Is travel policy a tool to recruit and retain key staff? webinar
Is travel policy a tool to recruit and retain key staff? webinar

2/13/2017

Joe Ales, Scott Gillespie and Caroline Strachan talk traveller friction and working with HR... KEEP READING

Keeping your travellers safe - at what cost? webinar
Keeping your travellers safe - at what cost? webinar

1/23/2017

Catch up to hear experts share how buyers can balance traveller security with the bottom line... KEEP READING

Travel companies using data well
Travel companies using data well

12/5/2016

Can you guess which brands our Business Travel Summit Amsterdam speakers said?... KEEP READING

Barriers to getting the most out of data
Barriers to getting the most out of data

11/29/2016

Speakers from the Business Travel Summit Amsterdam agree more trust is needed... KEEP READING

Five trends shaping business travel
Five trends shaping business travel

11/23/2016

Watch a panel of technology, TMC, accommodation and data experts discuss emerging developments... KEEP READING

Choosing the right KPIs webinar
Choosing the right KPIs webinar

10/14/2016

Each of our three panellists champion two KPIs they think travel managers should consider... KEEP READING

Advising travellers on Zika and other medical risks
Advising travellers on Zika and other medical risks

9/21/2016

Alistair Hardie of CEGA offers his top tips for what is essential in a medical risk situation... KEEP READING

What travel managers would tell their younger selves webinar
What travel managers would tell their younger selves webinar

9/9/2016

Buyer Nicola Spence, Ole Mortensen and Chris Pouney impart the advice they would like to have started... KEEP READING

Data: from spreadsheets to strategy
Data: from spreadsheets to strategy

8/30/2016

Torsten Kriedt gives advice for travel managers looking to get their head out of numbers and act on... KEEP READING

BTS 2016: Can travellers be controlled?
BTS 2016: Can travellers be controlled?

8/22/2016

Technology, content and duty of care all come into play to drive compliance... KEEP READING

BTS 2016: TMCs can add value in content and communications
BTS 2016: TMCs can add value in content and communications

8/16/2016

Adidas's Achim Schmitz has some words of advice for travel management companies in this panel session... KEEP READING

BTS 2016: Traveller-focused parameters for travel risk programmes
BTS 2016: Traveller-focused parameters for travel risk programmes

8/4/2016

Defining destinations as high or low risk depends on the traveller and company tolerance... KEEP READING

BTS 2016: Expanding an OBT for multiple company purposes
BTS 2016: Expanding an OBT for multiple company purposes

8/3/2016

A data project led Barclays's Ed Waite to create a tool that encompasses more than the travel... KEEP READING

Building a travel intranet webinar
Building a travel intranet webinar

7/22/2016

Hear experience from a travel buyer, TMC and OBT on what the creation and implementation of an... KEEP READING

BTS 2016: Getting past sharing economy concerns
BTS 2016: Getting past sharing economy concerns

7/20/2016

Salesforces's Robbie Hughes shows sharing economy can work during BTS session... KEEP READING

How to compare TMCs webinar
How to compare TMCs webinar

7/11/2016

Watch this webinar to hear a travel buyer, TMC and consultant discuss what's important in the tender... KEEP READING

BTS 2016: Matching mobile strategy to travel manager priorities
BTS 2016: Matching mobile strategy to travel manager priorities

7/6/2016

A travel buyer shares her criteria for building a mobile app but fellow panellists think flexibility... KEEP READING

How TMCs are dealing with Lufthansa's direct connect webinar
How TMCs are dealing with Lufthansa's direct connect webinar

6/27/2016

Catch up to hear how American Express, Concur and Travelfusion are working with the German carrier... KEEP READING

How to negotiate with airlines webinar
How to negotiate with airlines webinar

6/17/2016

Catch up on airline challenges and negotiating advice from Asif Bashir, Ole Mortensen and Mark O'Brien... KEEP READING

How Brexit could affect travel management
How Brexit could affect travel management

6/13/2016

Travel managers must be prepared for change whether the UK stays in the EU or not... KEEP READING

BTS 2016: Best practice for safety and security
BTS 2016: Best practice for safety and security

6/9/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

How to fine-tune an OBT to improve your programme webinar
How to fine-tune an OBT to improve your programme webinar

6/6/2016

Watch this webinar recording of Alistair Leaman, KDS and Chris Pouney, Nina & Pinta to help use your... KEEP READING

BTS 2016: Choosing a TMC and other partners
BTS 2016: Choosing a TMC and other partners

6/3/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

CASE STUDY: Fixing the OBT user experience to improve compliance
CASE STUDY: Fixing the OBT user experience to improve compliance

6/1/2016

Martin Lumber stresses that the key to high adoption rates is having an easily understood travel... KEEP READING

BTS 2016: Learning from marketing to engage travellers
BTS 2016: Learning from marketing to engage travellers

5/25/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

The dos and don'ts of RFPs webinar
The dos and don'ts of RFPs webinar

5/20/2016

Our expert panel answer questions around the cost, length and procedures in the RFP process... KEEP READING

BTS 2016: Matching your travel policy to reality
BTS 2016: Matching your travel policy to reality

5/19/2016

BTiQ Expert Lambros Andreasson explains how smart travel managers should be evolving their policy... KEEP READING

BTS 2016: Using data for improved savings and content
BTS 2016: Using data for improved savings and content

5/13/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

Managing the next Brussels webinar
Managing the next Brussels webinar

5/9/2016

Hear practical advice from Drum Cussac's Matthew Harding and Bob Thompson and the TMC perspective from... KEEP READING

Airlines and evolving distribution options
Airlines and evolving distribution options

5/4/2016

An airline CEO defends the value of TMCs and GDSs as part of a supplier's distribution strategy... KEEP READING

BTS 2016: Negotiating the best savings and value with airlines
BTS 2016: Negotiating the best savings and value with airlines

5/2/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

Expand your data sources
Expand your data sources

4/26/2016

Torsten Kriedt explains how TMCs are a good starting point but suggests including other sources to... KEEP READING

CASE STUDY: Using data and loyalty to negotiate with airlines
CASE STUDY: Using data and loyalty to negotiate with airlines

4/19/2016

Watch PAREXEL International's Benjamin Park talk about how he's taking control... KEEP READING

BTS 2016: What NDC means for travel managers
BTS 2016: What NDC means for travel managers

4/15/2016

NDC could address some of the challenges travel managers regularly face... KEEP READING

BTS 2016: New accommodation types in hotel RFPs
BTS 2016: New accommodation types in hotel RFPs

4/12/2016

Part of the Fundamentals of Travel Management sessions at the Business Travel Show 2016... KEEP READING

Does social media have a place in business travel? webinar
Does social media have a place in business travel? webinar

4/8/2016

Targeted peer group conversations can be invaluable. This webinar discusses social media tools for... KEEP READING

How Lufthansa's DCC has changed behaviour
How Lufthansa's DCC has changed behaviour

4/4/2016

Business Travel iQ asked heads of the industry what impact they think the charge has had on travel... KEEP READING

City safety concerns and hotel programmes
City safety concerns and hotel programmes

3/30/2016

A city's fate rests on being safe for travellers to visit. Hotels and travel managers have more to... KEEP READING

BTS 2016: Payment landscape current and future
BTS 2016: Payment landscape current and future

3/28/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

Increased medical risk for the business traveller
Increased medical risk for the business traveller

3/22/2016

Travel managers have improved their travel risk management but need to know future exposure... KEEP READING

Open booking and unmanaged travel webinar
Open booking and unmanaged travel webinar

3/21/2016

Experts discussed how to manage unmanaged web bookings and deal with potential challenges in data... KEEP READING

BTS 2016: Ten quick wins to get you started
BTS 2016: Ten quick wins to get you started

3/16/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

BTS 2016: Forecasting forum 2016
BTS 2016: Forecasting forum 2016

3/11/2016

Nomura's Carol Neil on her 'cheapest on the day' air policy and mandated hotel programme... KEEP READING

Distribution alternatives webinar
Distribution alternatives webinar

3/8/2016

Catch up on this webinar to hear a buyer and supplier perspective on what matters when it comes to... KEEP READING

BTS 2016: Maximising technology adoption
BTS 2016: Maximising technology adoption

3/2/2016

Part of the Fundamentals of Travel Management sessions at Business Travel Show 2016... KEEP READING

Personalisation: how it can help your programme webinar
Personalisation: how it can help your programme webinar

2/19/2016

"The days of mandated policies are over," said Florian Tinnus during this recent Business Travel iQ... KEEP READING

Ground transport: how to add value webinar
Ground transport: how to add value webinar

2/8/2016

Bart Leonard and David Kilduff discussed ideas for saving money while giving travellers what they want... KEEP READING

CASE STUDY: 7 tips for sourcing a global hotels programme
CASE STUDY: 7 tips for sourcing a global hotels programme

2/3/2016

In this video AIG's Jan Jacobsen offers tips to help you identify priorities and what to consider when... KEEP READING

Tracking travellers in a post-Paris world webinar
Tracking travellers in a post-Paris world webinar

1/22/2016

Catch up on this webinar for advice on tracking travellers and what else you need to know in a riskier... KEEP READING

From theory to practice: how to set up a meetings programme webinar
From theory to practice: how to set up a meetings programme webinar

1/19/2016

Why have so few implemented an SMMP when its value is so clear? This webinar explains how to overcome... KEEP READING

Getting the most from your data webinar
Getting the most from your data webinar

12/2/2015

Our webinar uses Business Travel iQ's recent Best Practice Guide to discuss data usage among European... KEEP READING

What to expect from Peninsula's half-billion pound London hotel
What to expect from Peninsula's half-billion pound London hotel

12/1/2015

Peninsula Hotels' Peter Borer talks expansion and whether luxury is out of fashion... KEEP READING

Implementing an online booking tool webinar
Implementing an online booking tool webinar

11/20/2015

Our webinar looked at the process of specifying and implementing an online tool... KEEP READING

TMC fees: are you getting maximum value? webinar
TMC fees: are you getting maximum value? webinar

11/13/2015

Our webinar looked at what other European buyers are paying by market, service and company profile... KEEP READING

Risk and the traveller journey
Risk and the traveller journey

11/2/2015

Our panel dissects the elements of the traveller journey to identify the touchpoints with a travel... KEEP READING

Achieving compliance with data privacy rules and regulations
Achieving compliance with data privacy rules and regulations

10/8/2015

Our panel of experts talk about who owns the data. Who can access what and does anyone really have... KEEP READING

The psychology of self-booking
The psychology of self-booking

10/1/2015

Explore how better compliance has enabled companies to save on the total cost of travel as well as the... KEEP READING

Suppliers use data well, so why aren't buyers?
Suppliers use data well, so why aren't buyers?

9/30/2015

Buyers at the BTiQ Smart Travel Management conference felt there is a difference between what they and... KEEP READING

Investing in new technology to improve business intelligence
Investing in new technology to improve business intelligence

9/30/2015

A panel discusses technology development and investment, how the costs work and if it actually... KEEP READING

Need data? Start with your objectives
Need data? Start with your objectives

9/24/2015

At Smart Travel Management conference, buyers recognised the need to take control of data analysing... KEEP READING

BTS 2015: What to consider in corporate payment RFPs
BTS 2015: What to consider in corporate payment RFPs

8/20/2015

Travel buyers should be thinking past just plastic when speaking to payment providers... KEEP READING

BTS 2015: Security at the centre of policy
BTS 2015: Security at the centre of policy

8/17/2015

Spotify's Kia Forsman White centralised her policy around security. Hear her story and best practice... KEEP READING

BTS 2015: Seven steps to communicating change
BTS 2015: Seven steps to communicating change

8/10/2015

Three travel and procurement buyers share their strategy to communicating policy changes... KEEP READING

BTS 2015: Finding value in airline negotiations
BTS 2015: Finding value in airline negotiations

8/4/2015

Obtaining discounts with airlines is important, but what else could you get out of supplier... KEEP READING

Lufthansa's GDS Gamble
Lufthansa's GDS Gamble

7/16/2015

Watch Business Travel iQ's debate on demand, which discussed changes in airlines and distribution... KEEP READING

CASE STUDY: Seven key points for a travel risk strategy
CASE STUDY: Seven key points for a travel risk strategy

4/15/2015

Masterclass tips to help travel managers look after their travellers... KEEP READING

CASE STUDY: Seven ways to become a better communicator
CASE STUDY: Seven ways to become a better communicator

4/14/2015

Travel managers should consider these points when talking to stakeholders and travellers... KEEP READING

CASE STUDY: Five ways to have a more sustainable travel programme
CASE STUDY: Five ways to have a more sustainable travel programme

4/13/2015

Support services and construction firm Carillion encourages more environmentally friendly travel and... KEEP READING

CASE STUDY: Nine guidelines for a post-integration travel strategy
CASE STUDY: Nine guidelines for a post-integration travel strategy

3/31/2015

Combining travel programmes after an acquisition is increasingly needed as Nina Ruokonen and Jafles... KEEP READING

CASE STUDY: Ten ways mobile is changing travel management
CASE STUDY: Ten ways mobile is changing travel management

3/26/2015

Mobile has changed travel management as we know it, so what can we expect next?... KEEP READING

CASE STUDY: Eight tips when adding Asia into your programme
CASE STUDY: Eight tips when adding Asia into your programme

3/25/2015

Andreas Wellauer explains why understanding the different cultures of Asia is fundamental to travel... KEEP READING

CASE STUDY: Eight tips for choosing a TMC
CASE STUDY: Eight tips for choosing a TMC

3/23/2015

How do you choose the right TMC? A lively panel at the Business Travel Show had some ideas... KEEP READING

BTS 2015: Balancing maximum compliance with traveller experience
BTS 2015: Balancing maximum compliance with traveller experience

3/19/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

BTS 2015: Negotiating the best savings and value with hotels
BTS 2015: Negotiating the best savings and value with hotels

3/18/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

BTS 2015: Choosing a TMC and other partners
BTS 2015: Choosing a TMC and other partners

3/16/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

BTS 2015: How to choose the right technology
BTS 2015: How to choose the right technology

3/12/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

BTS 2015: Using data for improved savings and control
BTS 2015: Using data for improved savings and control

3/11/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

BTS 2015: 10 quick wins to get started
BTS 2015: 10 quick wins to get started

3/10/2015

Part of a series of fundamental videos from 2015's Business Travel Show... KEEP READING

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