TAG
12th in the UK
The Linen House, 253 Kilburn Lane, London, W10 4BQ
tag-group.com
info.uk@tag-group.com
COMPANY PROFILE
Key people
Jens Penny, CEO
John Gianquitto, Founder & president
Gabrielle Carr, COO
Bruce Wildgust, CTO
Jennifer Pratt, CPO
Main industry sectors
Entertainment, investment management and professional services
Other services
Events
Type of company
Majority owned by private equity
Transactions
• Online 4%
• Air 40% / Hotel 17% / Rail 1% / Car 1% / MICE 3% / Other 38%
• Short-haul 40% / Long-haul 60%
Top destinations
Short-haul London, Manchester, Dublin, Paris, Zurich
Long-haul New York, Los Angeles, Miami, Hong Kong and Cancun
Office locations
London, Manchester, New York, Atlanta, Nashville, Los Angeles, Sydney, Melbourne and Singapore
Association and network membership
Advantage Travel Partnership, WIN Travel Network, BTA, GBTA
UK full-time equivalent staff
270
Average length of service
5 years
Average industry experience
5 years
GDS
Travelport+
Online booking tools
SAP Concur
Expense management tools
SAP Concur
Other technology
TAGassist (Trip Assist), TAGSafeguard+ tracking, TAGdash portal, TAGflight-iQ flight delay tool, TAGanalytics MI reporting, TAGMySeat seat assignment platform, TAGgreenlight pre-trip approval tool, TAGrobotics quality assurance, TAGgo app, TAGmyWaitList, TAGdesktop profile management
NDC content
Travelport+
Key innovations in 2021
Launched new specialty division Investment Management and new independent contractor division TAGiclub. Implemented a follow-the-sun, 24-hour service, TAG24, using all TAG Global offices.
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