14th in the UK
10th in Italy

UK: 9th Floor, St James's Building, 61-95 Oxford St, Manchester M1 6EJ /
Italy: Via del Falco 9, 00193 Roma /


Key people

Saad Hammad, CEO
Simon Conoley, Group finance director
Dan Morris, Group IT director
Rachel Baxendale, Global operations director

Main industry sectors

Academic, humanitarian and faith

Other services

Specialist travel including group travel, meetings & events

Type of company

Private limited company


• Online 56%
• Air 41% / Hotel 24% / Rail 33% / Car 0% / MICE 0% / Other 2%
• Short-haul 67% / Long-haul 33%

Top destinations

Short-haul United Kingdom, France, Netherlands, Germany, Switzerland
Long-haul United States, Nigeria, Kenya, United Arab Emirates, Canada

Office locations

Manchester, Rome, Paris, USA, Canada, Switzerland, Kenya

Association and network membership

Advantage Travel Partnership, BTA, IATA, ABTA, ATOL, CAA

Full-time equivalent staff

UK: 154

Average length of service

7 years

Average industry experience

16 years



Online booking tools

KT Online (proprietary)

Expense management tools


Other technology CRM, Vonage telephony, Verint/Monet resource planning, Amadeus Selling Platform Classic

NDC content

Yes, through direct connects and aggregators

Key innovations in 2021

Carbon Neutral Hotel Rooms, built exclusively for customers in the non-profit sectors in order to support their sustainable travel programmes.  Through a partnership with Expedia, Key Travel customers get the carbon offset for their room paid for by Expedia on every Expedia hotel booking.