GLOBAL TRAVEL MANAGEMENT

COMPANY PROFILE

Key people

Scott Pawley, Managing director
Paul Baker, Sales director
Kelly Packington, Operations director
Natalie Pawley, Director

Main industry sectors

Automotive, aviation, brewing, insurance

Other services

Venue finding, meetings management, conferences, carbon offset programme and CSR/traveller tracking

Type of company

Private limited company

Transactions

• Online 20%
• Air 65% / Hotel 10% / Rail 10% / Car 5% / MICE 5% / Other 5%
• Short-haul 65% / Long-haul 35%

Top destinations

Short-haul Geneva, Frankfurt, Madrid, Milan, Munich
Long-haul New York, Los Angeles, Dubai, Johannesburg, Dubai

Office locations

Woking, Surrey

Association and network membership

Advantage Travel Partnership, Focus Travel Partnership, WIN Travel Network, The BTA

UK full-time equivalent staff

20

Average length of service

12 years

Average industry experience

20 years

GDS

Travelport

Online booking tools

Atriis, SAP Concur

Expense management tools

Certify, SAP Concur, Zoho Expense

Other technology

Navitas (multiple bespoke tools), Focus FareFinder, Decoder Suite, Travelogix FareCast, 7R TravelSpend

NDC content

Yes, via Atriis, Travelport and other direct connects

Key innovations in 2021

Design and launch of Your Concierge, an artificial intelligence traveller companion service that provides travel advice and information delivered directly to customers in real time. Business travellers are provided with bespoke, on-demand information and assistance both pre-trip and en-route.