FELLO

COMPANY PROFILE

Key people

Danny Shahaf, Founder & executive director
Werner Wessels, Managing director, commercial
Jean Wiese, Head of finance
James Newns, Head of client & supplier relations
Michelle Miller, Head of operations
Noah Silberstein, Head of optimisation & development

Main industry sectors

Finance, insurance, hedge fund, media, entertainment, advertising, luxury retail and high net worth individuals

Other services

Luxury bleisure travel, event/roadshow management, incentive travel, venue finding, consultancy

Type of company

Privately owned

Transactions

• Online 18%
• Air 79% / Hotel 17% / Rail 2% / Car 1% / MICE 1% / Other 1%
• Short-haul 43% / Long-haul 57%

Top destinations

Short-haul Paris, Ibiza, Barcelona, Madrid, Geneva
Long-haul Dubai, New York, Miami, Cairo, Los Angeles

Office locations

London. Exclusive partnerships with privately owned TMCs in North America, Singapore, Australia

Association and network membership

Advantage Travel Partnership, Focus Travel Partnership

UK full-time equivalent staff

22

Average length of service

6 years

Average industry experience

19 years

GDS

Amadeus

Online booking tools

Amadeus cytric

Other technology

Real-time MI portal (Travelogix), pre-trip approval, traveller tracking (Mobile Messenger), hotel billback (Conferma), Fello Faces profile management (Umbrella Faces), NDC Level 3, AirGateway NDC content

NDC content

AirGateway

Key innovations in 2021

Launch of Fello Travel Toolkit providing travellers and travel bookers with entry rules by country, visa requirements, latest travel advice, pre-departure checklist and travel partner care initiatives to help travellers make informed decisions when planning travel.