THE WINNERS!

Business Travel Awards Europe 2026

THE WINNERS!

Business Travel Awards Europe 2026

Congratulations to the winners of the 31st annual Business Travel Awards Europe!

The Business Travel Awards Europe 2026 celebrated the very best in corporate travel at a glittering gala dinner in London on 30 September, where companies, teams and individuals were honoured across 25 hotly contested categories.

Marking its 31st year, the awards – organised by the BTN Group – recognised excellence in leadership, partnership and innovation. Nearly 800 industry professionals gathered at the JW Marriott Grosvenor House to toast the sector’s outstanding achievements over the past 12 months.

Entries were received from organisations of all sizes and from across Europe, with each submission rigorously assessed by an independent panel of 32 seasoned travel managers and consultants.

With thanks to the following event sponsors...

Congratulations to the winners of the 31st annual Business Travel Awards Europe!

The Business Travel Awards Europe 2026 celebrated the very best in corporate travel at a glittering gala dinner in London on 30 September, where companies, teams and individuals were honoured across 25 hotly contested categories.

Marking its 31st year, the awards – organised by the BTN Group – recognised excellence in leadership, partnership and innovation. Nearly 800 industry professionals gathered at the JW Marriott Grosvenor House to toast the sector’s outstanding achievements over the past 12 months.

Entries were received from organisations of all sizes and from across Europe, with each submission rigorously assessed by an independent panel of 32 seasoned travel managers and consultants.

With thanks to the following event sponsors...

Business Travel Partner of the Year – Hotel Brand
Sponsored by Corporate Travel Management (CTM)

GOLD Hilton

The judges praised Hilton for combining its global scale with practical innovation designed around the needs of corporate travellers and buyers. They highlighted developments including virtual card automation, digital servicing and simplified contracting, alongside strong account management, sustainability initiatives and a collaborative approach that has delivered measurable commercial and traveller benefits.

SILVER Leonardo Hotels
BRONZE IHG Hotels & Resorts

Business Travel Partner of the Year – Alternative Accommodation Operator

GOLD SilverDoor

The judges noted SilverDoor’s strong client focus and continued investment in technology, data and service to enhance the corporate serviced accommodation experience. They highlighted its booking and data capabilities, VIP traveller management and crisis response, alongside measurable cost savings, strong client retention and a clear commitment to sustainability and carbon tracking.

Business Travel Partner of the Year – European Short-Haul Airline
Sponsored by AirLegit

GOLD Air France-KLM

The judges praised Air France-KLM for its forward-looking approach to corporate travel, combining product and distribution innovation with strong account management and sustainability leadership. They highlighted its progress with NDC, including new solutions designed to improve the booking experience and deliver greater value to corporate customers, alongside its continued investment in SAF, intermodality and carbon reporting.

SILVER easyJet
BRONZE British Airways

Business Travel Partner of the Year – European Long-Haul Airline
Sponsored by Uber for Business

GOLD Virgin Atlantic

The judges were impressed by Virgin Atlantic’s joined-up approach to premium product, corporate partnerships and the end-to-end traveller experience. They highlighted continued investment in fleet and cabin enhancements, connectivity and premium ground experiences, alongside proactive account management, sustainability collaboration and a creative approach to building deeper corporate relationships around shared values.

SILVER Air France-KLM
BRONZE British Airways

Business Travel Partner of the Year – Car Rental Provider

GOLD Enterprise Mobility

The judges felt Enterprise Mobility demonstrated market leadership through the scale of its network, continued investment in fleet, people and sustainability, and its ability to develop highly tailored solutions for complex customer needs. They particularly praised its operational flexibility and customer-first approach, with strong evidence of how close collaboration and specialist expertise can deliver measurable growth and support clients in demanding environments.

SILVER Hertz Norway

Business Travel Partner of the Year – Chauffeur or Taxi Provider 

GOLD Blacklane

Blacklane’s strong growth and significant investment in service quality, technology and sustainability impressed the judges. They highlighted its move to become a licensed London operator, enhanced corporate booking technology and rigorous chauffeur standards, alongside impressive EV adoption, carbon offsetting and exceptionally high customer satisfaction.

SILVER TBR Global Chauffeuring
BRONZE Limos4

Business Travel Partner of the Year – Ground Transportation Platform 

GOLD Jyrney

The judges were impressed by Jyrney’s innovative approach to bringing fragmented ground transportation into a managed, scalable corporate travel environment. They highlighted its integration of ride-hail and other transport options into established booking workflows, backed by measurable savings, strong fulfilment and booking growth, as well as its ability to turn client challenges into solutions that can be scaled across the wider market.

SILVER Evolvi Rail Systems Ltd
BRONZE Trainline Partner Solutions 

Business Travel Partner of the Year – Rail Operator
Sponsored by Clarity

GOLD London North Eastern Railway

LNER received praise from the judges for demonstrating how commercial innovation, close partnership and traveller engagement can drive meaningful behavioural change from air to rail. They highlighted significant increases in rail adoption and reductions in air travel, alongside fares reform, greater flexibility for business travellers, accessibility initiatives and strong sustainability performance.

SILVER Avanti West Coast
BRONZE Eurostar

Business Travel Partner of the Year – Duty of Care Provider

GOLD International SOS

The judges noted International SOS’s combination of global reach, deep expertise and practical delivery in high-pressure situations. They highlighted continued investment in real-time intelligence, risk monitoring, crisis response and executive protection, with compelling examples demonstrating how its teams operate as an extension of clients’ own risk functions and provide proactive support when travellers need it most.

SILVER Riskline

Business Travel Partner of the Year – Cross Border Support Services 

GOLD VisaDoc

The judges were won over by VisaDoc’s innovative approach to tackling one of corporate travel’s most complex compliance challenges, combining AI-powered activity-based visa assessments with human expertise and integrated fulfilment. They highlighted compelling measurable results, including dramatically reduced visa rejection rates and faster processing times, alongside rapid global implementation and a scalable approach that brings greater visibility and control to cross-border travel.

SILVER Fragomen Nomadic
BRONZE CIBT

Business Travel Partner of the Year – Payment or Expense Solution

GOLD Rydoo

The judges praised Rydoo for applying AI to genuine business challenges in expense management, strengthening compliance while reducing manual work for global organisations. They highlighted its Smart Audit capabilities, which enable 100% of expense lines to be reviewed, alongside strong adoption, measurable time savings and practical innovations addressing multilingual, cross-border and policy compliance challenges.

SILVER Hubli
BRONZE Perk

Business Travel Partner of the Year – Small TMC

GOLD Inntel

Inntel’s ability to balance proprietary technology with highly personalised service and a willingness to adapt solutions around individual client needs impressed the judges. They highlighted strong growth and retention, measurable savings and service improvements, alongside innovation in booking and approval processes, investment in its people and an embedded approach to sustainability.

SILVER arrangeMY
BRONZE Key Travel

Business Travel Partner of the Year – Medium TMC
Sponsored by United Airlines

GOLD Gray Dawes Travel

The judges were won over by Gray Dawes Travel’s combination of high-touch service, technology and measurable client results. They highlighted strong online adoption, significant NDC and programme savings, high customer satisfaction and client retention, alongside continued investment in its people, technology and consultative account management approach.

SILVER Clarity
BRONZE Talma Travel Solutions

Business Travel Partner of the Year – Large TMC 
Sponsored by NUMA

GOLD FCM Travel

The judges noted FCM Travel’s ability to combine technology, people and strategic partnership to deliver meaningful improvements for corporate travel programmes. They highlighted its AI-powered tools, accessibility and sustainability initiatives, strong account management and service performance, as well as its willingness to rethink the traditional TMC-client relationship through deeper, longer-term collaboration and integrated programme management.

SILVER American Express Global Business Travel
BRONZE Direct Travel

Business Meetings Partner of the Year – Meetings & Events Agency
Sponsored by Hilton

GOLD BCD Meetings & Events

The judges were impressed by BCD Meetings & Events’ ability to combine technology, people and strategic programme management to deliver measurable value for clients. They highlighted strong client retention and growth, its EMPOWER technology and AI capabilities, and leadership in sustainability, alongside evidence of significant improvements in data quality, programme adoption, cost savings and administrative efficiency.

SILVER Amex GBT Meetings & Events
BRONZE Proske

Business Meetings Partner of the Year – Meetings & Events Venue 

GOLD Leonardo Hotels

Leonardo Hotels was praised by the judges for its practical approach to innovation, particularly its Instant Meetings solution, which simplifies the booking of smaller meetings through real-time availability and pricing. They highlighted strong adoption and measurable time savings, as well as the solution’s scalability across other customers, alongside Leonardo’s investment in its meetings portfolio and strong sustainability credentials.

SILVER The QHotels Collection
BRONZE Convene Hospitality Group (CHG)

Business Travel Technology Innovation – Traveller Experience 
Sponsored by Direct Travel

GOLD AirLegit

The judges praised AirLegit for tackling a genuine traveller pain point by moving beyond disruption alerts to provide practical, real-time guidance throughout the journey. They highlighted its InTrip Companion’s wayfinding, step-by-step support and centralised access to travel information, alongside successful deployment across multiple partners and markets and its potential to reduce stress and give travellers greater confidence when journeys are disrupted.

SILVER Conferma

Business Travel Technology Innovation – Corporate Booking Platform

GOLD American Express Global Business Travel

The judges were impressed by Amex GBT’s solution to the often-overlooked challenge of managing travel for guests and non-employees. They highlighted its integration of self-service booking, virtual payment and expense reconciliation, supported by strong adoption, traveller satisfaction and administrative time savings, as well as its ability to accommodate complex compliance requirements and different guest travel use cases

SILVER Navan
BRONZE Booking.com for Business

Business Travel Technology Innovation – Data & Reporting 

GOLD Areka

The judges felt Areka stood out for tackling the persistent challenge of fragmented and unreliable travel data with an AI-powered platform that consolidates, cleans and reconciles information before turning it into actionable insights. They highlighted its client-hosted approach to data security and impressive measurable results, including significant savings and leakage identification, faster reporting and greater visibility across travel, expense, emissions and traveller wellbeing.

SILVER TripStax
BRONZE Uber for Business

Business Travel Technology Innovation – Meetings & Events

GOLD Event Logic

The judges noted Event Logic’s ability to make meetings procurement simpler for users while improving control, compliance and visibility for organisations. They highlighted its user-friendly approach, instant booking and CO₂ tracking capabilities, backed by strong evidence of adoption, cost and time savings, increased conversion and high user satisfaction.

SILVER Perk

Business Travel Achievement in Sustainability Innovation
Sponsored by IHG Hotels & Resorts

GOLD SQUAKE

The judges praised SQUAKE for moving sustainability beyond retrospective reporting and embedding emissions intelligence into day-to-day travel programme decision-making. They highlighted its ability to consolidate complex sustainability data into a scalable platform, with measurable results including improved reporting efficiency, emissions reductions and increased rail adoption, demonstrating how better data can drive meaningful changes in travel behaviour.

SILVER DGI

Business Travel Achievement in Artificial Intelligence Innovation
Sponsored by SilverDoor

GOLD PredictX

The judges were won over by PredictX’s sophisticated use of agentic AI to help travel teams interrogate complex data, model scenarios and identify opportunities through natural-language interaction. They highlighted its ability to move users beyond traditional reporting towards strategic decision-making, supported by enterprise-scale deployment and compelling examples of multimillion-euro savings opportunities and significant reductions in analysis time.

SILVER Acai Travel
BRONZE Oversee

Business Travel Achievement in Diversity, Equity and Inclusion 

GOLD Eurostar

The judges noted how deeply DEI is embedded across Eurostar, supported by senior leadership, employee involvement and measurable initiatives for both colleagues and travellers. They were particularly impressed by its work to make travel more accessible and neurodivergent-friendly, including its Charter for the Inclusion of Travellers with Autism and adoption of the Hidden Disabilities Sunflower programme, as well as its efforts to extend inclusive practices across the wider rail industry.

SILVER TransPennine Express

European Travel Buyer of the Year 
Sponsored by American Express Global Business Travel

Jacquie Peebles, Head of Travel Services, SSE

Faced with a mandate to significantly reduce costs while also downsizing her team, Jacquie Peebles led the transformation of SSE’s global travel programme without losing sight of the people at the heart of it: its travellers. Her data-led approach delivered £13 million in savings, twice the original target, while also driving improvements in technology, duty of care, sustainability and the traveller experience. At a time when travel managers are under increasing pressure to do more with less, Jacquie demonstrated that strong commercial performance and genuine care for travellers don’t have to be competing priorities.

European Travel Team of the Year
Sponsored by SIXT

Wood & Direct Travel

When circumstances beyond its control put Wood’s travel programme at risk, teams at Wood and Direct Travel came together at extraordinary speed to keep travellers moving and, in line with Wood’s Make it Home ethos, bring employees home safely. An emergency 48-hour mobilisation in the Middle East developed into a global transition spanning 32 countries in just 66 days, without compromising service or traveller care. Built on trust, close collaboration and a shared purpose, the team not only protected a critical business function during an exceptionally difficult period, but emerged with a stronger global travel programme, improved service and significant savings.